Freesia Order of Service

Name: Freesia Order of Service
SKU: 024-OOS-FOS
Price: 1.99 GBP
Availability: InStock

From £1.99

In addition to customisable options, we offer different page lengths to accommodate the level of detail you want to include in your order of service. The 4 page option is ideal for shorter services, while the 8 and 12 page options provide ample space for additional information and personal touches.

Choosing the right number of pages can be a daunting task, but our team is here to assist you every step of the way. We will carefully review your preferences and provide guidance to help you determine the most suitable option for your order of service.

After finalising the design and content, we will create a digital mock-up for your approval. This ensures that you have the opportunity to review and make any necessary changes before we proceed with the printing process, guaranteeing that the final product meets your expectations and requirements.

Select number of pages and quantity of Order of service required

Please select the number of pages you require for your Order of service booklet. if while we are mocking up your design we find that your order of service actually will fill in a lesser page booklet we will advise you and refund you the difference. we will also advise you if your text you have sent requires more pages than you have ordered before proceeding with the order and ask you if you would like to purchase the larger sized booklet

Please upload your text here

Order of service text *

Feel free to drag and drop or attach your text files with the content you want printed in your Order of service! You can upload files in PDF, Word, or Excel formats. If you're not sure how to use these file types or need help figuring out what to write on your cards, just email us after you've purchased your stationery, and we’ll be happy to assist you!Max file size: 50 MBPermitted file types: pdf docx xlsx

Quantity Qty

How to order the Freesia Order of Service

Select the number of pages required in the Freesia Order of Service
After you choose the number of pages, a drop-down menu will appear for you to specify how many Order of Service booklets you need. You can select your desired quantity in increments of 10, with a minimum order of 20. The more you order, the greater your savings on each booklet!
Upload your text files with your order of service text. You can upload files in PDF, Word, or Excel formats. If you’re not sure how to use these file types or need help with what to write, just email us after you’ve placed your order, and we’ll be happy to assist you!
Add to cart.

Custom options

We understand that our standard template may not be right for your wedding or event styling. However, you may require something different from what we offer as a standard, and we are very flexible about that. We are also happy to customise anything to fit your design ideas. Therefore, below is a list of the things that can be customised to your specifications.

Custom Font
Custom number of pages

Please contact us for any custom designs that differ from our standard template, and we will offer you a bespoke quotation and advise on what is available to you.

Your order

After our team receives your order, we will promptly create a low-resolution digital mock-up of your order of service. Subsequently, we will send this mock-up to you for approval before proceeding with the production of your order of service. Additionally, please note that we require your signed approval in order to move forward with the creation process. Consequently, any delay in signing off on the mock-up may result in a delay in the production and shipment of your order of service. Therefore, your prompt attention to this matter will ensure that we create and deliver your order of service to you in a timely manner.

Please note

If you are unsure how many pages you require, please contact us, and we can look at your information and advise further. It’s important to ensure that you have the right amount of pages to effectively convey your message to your audience. By discussing your content with us, we can help determine the appropriate page count for your project. This will ensure that your content is presented in a clear and organised manner without overwhelming or underwhelming your audience.

MAINLAND UK SHIPPING

For shipping within mainland UK, we use Royal Mail or Parcelforce tracked 24 or 48 services. While these services aim to deliver within 24 or 48 hours, please understand that this timeframe isn’t guaranteed by the postal service. We can’t control any delays, so we won’t be able to take responsibility if your item doesn’t arrive within the 24 or 48-hour time frame.

Additionally, if your shipping address is in a very rural area, please note that delivery may take up to 72 hours due to the postal service’s logistics. Again, we appreciate your understanding that we can’t be held accountable for any late deliveries.

INTERNATIONAL SHIPPING

We’re excited to let you know that we ship internationally to a wide range of locations! Since shipping rates can change, please reach out to us before placing your order to confirm your location and get the latest shipping rates and carrier information. You’ll receive shipping rates directly from the provider, allowing you to choose your preferred shipping method.

Please remember that our printing timelines in Section 5 of our terms and conditions do not include shipping times. We always recommend ordering well in advance. While we can handle emergency orders, we cannot guarantee specific shipping times.

Keep in mind that buyers are responsible for any Customs or Tax charges, and we cannot be held accountable for any delays caused by Customs.

We ship via Royal Mail or Parcelforce Worldwide. Once your package arrives in your country, it will typically be handed over to a local courier, such as USPS in the USA or Australia Post, and the tracking number will seamlessly transfer to them.

All shipments will require a signature upon delivery, and packages will not be left unattended.

For international shipping, we kindly ask for a full postal address, email, and a local phone number for customs paperwork.

Rest assured, we’ve shipped thousands of items overseas, and you can expect to receive your package within an average of 5 to 10 days, depending on your location. We’re here to provide a smooth experience!

DAMAGE IN TRANSIT

Before we package and ship your items, we conduct a thorough quality check and photograph each one for insurance purposes.

We understand that issues in transit can occasionally arise, especially during busy seasons. We kindly ask that you follow the procedure outlined below, which is also available in Section 9 of our terms and conditions.

Upon delivery, please inspect and open the package. If you notice any damage to the outer packaging, take a photo and request to open it in front of the courier.

If you find any damage after opening the package, please follow these steps (also detailed in our terms and conditions):

Take clear photographs of the damage, both close-up and from a distance to provide context. Capture images of all packaging, including any marks or damage, no matter how small.
Contact us immediately to report the damage and include the images, as claims are time-sensitive. We must be notified within a maximum of 48 hours; after that, we may be unable to assist you.
Once we have all the necessary information, we will promptly create an emergency replacement order, typically within 48 hours, depending on the item.
A full refund will only be issued if we determine that we cannot replace the item in time for your event date.

As stated in our terms and conditions, we are not responsible for items damaged in transit. However, we are committed to assisting you in replacing the item while we await the resolution of any claims.

PACKAGING

All our items are carefully packed with attention to their fragility. Whenever possible, we use repurposed packaging for smaller items. For our signs, we have custom-made boxes to provide outstanding protection during transit, and all items are placed in protective transparent coverings to keep them clean and safe.

TRACKING

To ensure a smooth tracking experience, please provide both an email address and a phone number for inclusion in your shipping information.

If you’ve received a tracking number, congratulations! Your order is all set for collection.

Just a quick note: tracking numbers can take up to 72 hours to show updates in the courier’s system, and there might be a slight delay between when your order is booked and when it’s collected. We kindly ask that you refrain from contacting us for updates unless there’s been no status change for 5 days, as your order will be in the processing stage. Please remember, we don’t have control over the postal courier’s tracking systems, and we’ll simply direct you to this page. Thank you for your understanding!

Orders are processed in the sequence they arrive. Here’s a breakdown of our current turnaround times:

Personalised Proofs: All proofs will be completed and emailed to you within 3 working days for your approval.
Revisions: Revisions will be finished within 2 working days and sent to you for approval.
Printed Items: Expect delivery between 1-3 weeks from the date of your order and after sign-off.
Acrylics: These will also take up to 1-3 weeks from the order date and after sign-off.

Please keep in mind that custom orders, including bundles and personalised designs, follow their own timelines. If you need an item by a specific date, kindly let us know before placing your order so we can accommodate your request. If we don’t receive prior notice, we’ll do our best to meet your desired date, but we can’t guarantee it. We’ll provide updates during your inquiry as well.

Please note that these timelines may adjust during peak busy periods. If you need faster delivery, feel free to reach out to us before placing your order. We’ll let you know if it’s possible and inform you of any associated costs.

International Turnaround Times

Our international turnaround times are similar to our standard times. However, we kindly ask you to consider different time zones and the shipping process. Shipping can take anywhere from 5 to 10 days, depending on your location, and there may also be customs delays, which are beyond our control. For more detailed shipping information, please click on this link – SHIPPING INFORMATION.

Emergency or Rush Orders

We’re happy to support emergency or rush orders! Just reach out to us before placing your order with the item and date you need, so we can confirm if it’s feasible. Do keep in mind that an additional charge might apply in some cases.